Shipping Policy

1. Order Processing

Orders are generally processed after successful payment confirmation.

• Orders are normally processed within 1–2 business days.
• Orders placed on Sundays or public holidays may be processed on the next business day.
• Processing time may increase during festivals, promotional periods or periods of high order volume.

2. Shipping & Delivery

Once your order has been dispatched, it will be handed over to our delivery partner for transportation.

• Delivery within India generally takes 3–7 business days after dispatch.
• Delivery timelines may vary depending on the destination, courier service and local conditions.
• Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is placed.

Shipping charges may vary depending on the delivery location, order value and applicable promotional offers.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.

You can use the tracking information provided by the delivery partner to check the status of your shipment.

5. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control.

• Weather conditions.
• Transportation or courier delays.
• Public holidays or festivals.
• High order volume.
• Incorrect or incomplete delivery information.
• Other unforeseen circumstances affecting transportation.

6. Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information while placing an order.

Desi Amrit will not be responsible for delivery failures caused by incorrect or incomplete addresses, incorrect phone numbers or other inaccurate information provided by the customer.

7. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, refuses the delivery or cannot be contacted, the courier partner may make another delivery attempt or return the package to the sender.

Additional shipping charges may apply if the order needs to be shipped again due to an incorrect address or customer-related delivery failure.

8. Damaged Package

If your package appears damaged, leaking or tampered with at the time of delivery, please contact us within 24 hours of receiving the order.

Please provide photographs of the product and outer packaging so that our team can investigate the issue and assist you appropriately.

9. Contact Us