Privacy Policy

1. Information We Collect

When you use our website or place an order, we may collect information necessary to provide our products and services.

• Full name.
• Mobile number.
• Email address.
• Billing and shipping address.
• Order and transaction details.
• Information you provide when contacting our customer support.

2. How We Use Your Information

The information collected from you may be used for the following purposes:

• To process and deliver your orders.
• To confirm your order and payment.
• To communicate with you regarding your order.
• To provide customer support.
• To handle cancellations, refunds and replacements.
• To improve our website, products and customer experience.
• To prevent fraudulent or unauthorized transactions.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Desi Amrit does not intentionally store complete debit card, credit card or banking credentials on its own servers.

Payment information is handled according to the security and privacy practices of the respective payment service provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us remember your preferences, maintain your shopping cart and improve website functionality.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted service providers only when necessary to operate our business and fulfil your order.

• Delivery and courier partners for order delivery.
• Payment service providers for processing payments.
• Technology and website service providers where required for website operations.

Such information is shared only to the extent reasonably necessary to provide the required service.

6. Data Security

We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services such as payment gateways, delivery services, analytics tools or other technology providers.

These third parties may process information according to their own privacy policies and terms.

8. Your Personal Information

You may contact us if you wish to enquire about the personal information associated with your orders or account.

Where applicable, we will take reasonable steps to address requests relating to your personal information, subject to applicable legal and operational requirements.

9. Children's Privacy

Our website and services are not specifically directed towards children. We do not knowingly collect personal information from children for the purpose of conducting independent transactions.

10. Changes to This Privacy Policy

Desi Amrit may update this Privacy Policy from time to time to reflect changes in our business, website functionality, services or applicable requirements.

Any updated version will be published on this page with the revised information.

11. Contact Us