Return & Refund Policy

Last Updated: 01/03/2026

Thank you for shopping with Desi Aamrit. We take pride in providing high-quality traditional food products. Please read our Return & Refund Policy carefully.

1. Nature of Products

Since our products are food items, we maintain strict hygiene and quality standards. Due to the perishable nature of food products, returns are generally not accepted once the product has been delivered.

However, exceptions may apply in certain situations mentioned below.

2. Eligible Cases for Return or Replacement

You may request a return or replacement if:

• The product received is damaged during delivery

• The wrong product has been delivered

• The product packaging is tampered or leaking

Customers must inform us within 48 hours of delivery along with clear photos of the product and packaging.

3. Non-Returnable Cases

Returns will not be accepted in the following situations:

• Change of mind after purchase

• Taste preference issues

• Product opened or partially consumed

• Delay caused by courier partners beyond our control

4. Refund Process

Once we verify your request, we may offer one of the following solutions:

• Replacement of the product, or

• Refund of the order amount

Refunds will be processed to the original payment method used during purchase.

The refund may take 5–10 business days depending on your bank or payment provider.

5. Cancellation Policy

Orders can only be cancelled before they are shipped.

Once the order has been dispatched, cancellation may not be possible.

6. Contact for Return Requests

To request a return or refund, please contact us with your order details.

Desi Aamrit
Awhalwadi, Wagholi, Pune – 412207

Email: info@desiaamrit.com
Phone: +91 9730 87 1888

7. Policy Updates

Desi Aamrit reserves the right to update or modify this Return & Refund Policy at any time without prior notice.